Money OFX Error Codes / Messages

This document includes error messages displayed in the Call Summary area of Money depending upon the OFX <CODE> returned in XXXTRNRS. This document may not be exact as error messages may be updated in new versions.

General Errors

OFX Code:   2000

OFX Meaning: General Error

Context Money Message
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS Your request to get statements for <ACCTNAME> failed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
BANKMAILRS, CHKMAILRS, DEPMAILRS, MAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, MAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS Your request to send mail to this financial institution failed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
PINCHRS, PINCHTRNRS Your request to change your password failed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
SONRS Your financial institution encountered a general sign-on error. Please try again later. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
PMTCANRS Your request to cancel payment of <AMT> to <PAYEE> on <DATE> was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
RECPMTTRNRS Your request to make cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
RECPMTCANRS Your request to cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
INTRARS,  INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
INTRACANRS Your request to cancel the transfer of <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.

OFX Code:   2002

OFX Meaning: General Account Error

Context Money Message
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS Your request to get statements for <ACCTNAME> failed. Please verify your account information is entered correctly. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS Account <ACCTNAME> was not found on the server, or some of the information you supplied is invalid.
PAYEERS, PAYEEMODRS, PAYEEDELRS, PAYEETRNRS There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.   There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
PMTCANRS Your request to cancel payment of <AMT> to <PAYEE> on <DATE> was not processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
RECPMTRS, , RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
RECPMTCANRS Your request to cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
INTRACANRS Your request to cancel a transfer of <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.

 

OFX Code:   2003

OFX Meaning: Account Not Found

Context Money Message
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS Your request to get statements for <ACCTNAME> failed.  ERROR:  Your account was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS ERROR: Your <BANKNAME> <ACCTTYPE> account was not found at this bank. Please go to the Account Details place and verify that the information for <ACCOUNTNAME> is correct.

OFX Code:   2004

OFX Meaning: Account Closed

Context Money Message
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS Your request to get statements for <ACCTNAME> failed. ERROR: Your financial institution closed this account.
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS ERROR: Online Services closed <BANKNAME> <ACCTTYPE> account <ACCTNAME>.

 

OFX Code:   2005

OFX Meaning: Account Not Authorized

Context Money Message
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS Your request to get statements for <ACCTNAME> failed. ERROR: Your account has not been authorized for online features.
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS Your request to send mail to this financial institution failed.ERROR: Your <ACCTNAME> account <ACCTTYPE> at <BANKNAME> has not been authorized for online features.

OFX Code:   2006

OFX Meaning: Source Account Not Found

Context Money Message
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  ERROR:  The account from which funds are to be withdrawn was not found at the financial institution.  Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.   ERROR:  The account from which funds are to be withdrawn was not found at the financial institution.  Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  ERROR:  The account from which funds are to be withdrawn was not found at the financial institution.  Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.

 

OFX Code:   2007

OFX Meaning: Source Account Closed

Context Money Message
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  ERROR: The account from which funds are to be withdrawn has been closed by your financial institution.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  ERROR: The account from which funds are to be withdrawn has been closed by your financial institution.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  ERROR: The account from which funds are to be withdrawn has been closed by your financial institution.

OFX Code:   2008

OFX Meaning: Source Account Not Authorized

Context Money Message
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  ERROR: The account from which funds are to be withdrawn has not been authorized for online features.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  ERROR: The account from which funds are to be withdrawn has not been authorized for online features.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  ERROR: The account from which funds are to be withdrawn has not been authorized for online features.

 

OFX Code:   2009

OFX Meaning: Destination Account Not Found

Context Money Message
PAYEERS, PAYEEMODRS, PAYEETRNRS ERROR:  The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processedERROR:  The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  ERROR:  The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  ERROR:  The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.

 

OFX Code:   2010

OFX Meaning: Destination Account Closed

Context Money Message
PAYEERS, PAYEEMODRS, PAYEETRNRS ERROR: The account into which funds are to be deposited has been closed by your financial institution.
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  ERROR: The account into which funds are to be deposited has been closed by your financial institution.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  ERROR: The account into which funds are to be deposited has been closed by your financial institution.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  ERROR: The account into which funds are to be deposited has been closed by your financial institution.

OFX Code:   2011

OFX Meaning: Destination Account Not Authorized

Context Money Message
PAYEERS, PAYEEMODRS, PAYEETRNRS ERROR: The account into which funds are to be deposited has not been authorized for online features.
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  ERROR: The account into which funds are to be deposited has not been authorized for online features.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  ERROR: The account into which funds are to be deposited has not been authorized for online features.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed. ERROR: The account into which funds are to be deposited has not been authorized for online features.

 

OFX Code:   2012

OFX Meaning: Invalid Amount

Context Money Message
INTRARS, INTRATRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  The amount of the transfer is invalid.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  The amount of the payment is invalid.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed. The amount of the payment is invalid.

OFX Code:   2014

OFX Meaning: Date Too Soon

Context Money Message
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  The transfer could not be paid by the specified date because there was not enough time to process it. Please check the Date/Time settings in your Windows Control Panel. Edit the transaction and change the transfer date, then connect online to resend it.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  The payment could not be paid by the specified date because there was not enough time to process it. Please check the Date/Time settings in your Windows Control Panel. Edit the transaction and change the payment date, then connect online to resend it.
RECPMTRS, RECPMTTRNRS Your request to make or cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed. The payment could not be paid by the specified date because there was not enough time to process it. Please check the Date/Time settings in your Windows Control Panel. Edit the transaction and change the payment date, then connect online to resend it.

 

OFX Code:   2015

OFX Meaning: Date too far in Future

Context Money Message
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  The specified date is too far in the future. Please make sure the Date/Time settings are correct in your Windows Control Panel. Change the transfer date in the Account Register, then connect online to resend it.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  The specified date is too far in the future. Please make sure the Date/Time settings are correct in your Windows Control Panel. Change the date of the payment in the Bill Calendar, then connect online to resend it.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed. The specified date is too far in the future. Please make sure the Date/Time settings are correct in your Windows Control Panel. Change the date of the payment in the Bill Calendar, then connect online to resend it.

OFX Code:   2016

OFX Meaning: Already Committed

Context Money Message
INTRACANRS Your request to cancel the transfer of <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  The transfer has already been processed.
PMTCANCRS Your request to cancel payment of <AMT> to <PAYEE> on <DATE> was not processed.  The payment has already been processed.
RECPMTCANCRS Your request to cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  The payment has already been processed.

 

OFX Code:   2017

OFX Meaning: Already Cancelled

Context Money Message
INTRACANRS Your request to cancel the transfer of <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  The transfer has already been cancelled.
PMTCANCRS Your request to cancel payment of <AMT> to <PAYEE> on <DATE> was not processed.  The payment has already been cancelled.
RECPMTCANCRS Your request to cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  The payment has already been cancelled.

OFX Code:   2018

OFX Meaning: Unknown Server ID

Context Money Message
INTRACANRS Your request to cancel the transfer of <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  No such transfer was found.
PMTMAILRS, PMTCANRS, PMTMAILTRNRS, PMTTRNRS Your request to cancel payment of <AMT> to <PAYEE> on <DATE> was not processed.  No such payment was found.
RECPMTCANRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  No such payment was found.

 

OFX Code:   2019

OFX Meaning: Duplicate Request

Context Money Message
PAYEERS, PAYEEMODRS, PAYEEDELRS, PAYEETRNRS Either the payee has already been added or the requested changes have already been processed.
INTRARS, INTRATRNRS Your request to transfer <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  This transfer appears to be a duplicate of a transfer you sent previously.
INTRACANRS Your request to cancel the transfer of <AMT> from <ACCTNAME> to <ACCTNAME> could not be processed.  This transfer appears to be a duplicate of a transfer you sent previously.
PMTRS, PMTTRNRS Your request to pay payment of <AMT> to <PAYEE> on <DATE> was not processed.  This payment appears to be a duplicate of a payment or a payment cancel you sent previously.
PMTCANRS Your request to cancel payment of <AMT> to <PAYEE> on <DATE> was not processed. This payment appears to be a duplicate of a payment you sent previously.
RECPMTRS, RECPMTTRNRS Your request to make an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  This payment appears to be a duplicate of a payment you sent previously.
RECPMTCANRS Your request to cancel an Automatic Payment for <AMT> to <PAYEE> starting on <DATE> was not processed.  This payment appears to be a duplicate of a payment you sent previously.
STMTRS, CCSTMTRS, INVSTMTRS,STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS Your request to get statements for <ACCTNAME> failed because it is a duplicate request. Please try again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
BANKMAILRS, CHKMAILRS, DEPMAILRS, PMTMAILRS, INVMAILRS Your attempt to send an online letter failed because it is a duplicate request. Please try your call again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.

-ameridan

Advertisements
%d bloggers like this: